We accept all major credit cards (Visa, MasterCard, AMEX), PayPal and ApplePay. Payment will be taken from your credit or debit card as soon as the order has been placed. If you have ordered an engraved item or purchased a pre-order item, the payment will also be taken at the time of ordering.

We invest in the production of our jewellery so that it’s made to last. Every piece is handmade in our Jaipur atelier, with 18ct gold laid over brass that is Responsible Jewellery Council certified. The methods we use produce a resilient layer of gold that doesn’t easily wear away (and also happens to be hypoallergenic and nickel-free).

We’re committed to creating pieces that will stand the test of time. So if your plating fades, or something comes loose, we promise to repair or replate your Daphine jewellery for free within three years of purchase or receipt under standard conditions of normal wear-and-tear.

At Daphine, sustainability is always on our minds – because we believe that producing pieces to treasure shouldn’t come at the expense of the planet.

Less really is more. We’re passionate about encouraging conscious consumption – we only want our customers to buy pieces that truly bring joy. Daphine jewellery is intended to be loved for years to come, which is why we create timeless designs that can be worn season after season.

You can find more information in our Sustainability page.

You may have noticed that we often sell out fast, or have pieces available on pre-order. This is because our collections are deliberately made in limited quantities. This greatly reduces waste, while also ensuring that you get a genuinely special product.

Look for items marked ‘PRE-ORDER’ and simply add the styles you love to your Shopping Bag and proceed to Checkout as usual. Delivery timings usually range from 2-6 weeks.

You can find updated delivery timings on the product page of the item you are wishing to pre-order.

We offer hand engraving as a way of personalising your pieces at an extra cost of £5 for up to 20 characters.

When adding a product to cart please make sure the engraving option has been selected and that you have included your desired text. 

We ask to please allow between 1 to 2 weeks from purchase for your package to be shipped.

Our default engraving is a classic cursive style and it can range from initials, words, numbers or full sentences. If you prefer a different type of style, please let us know by contacting us via info@shop-daphine.com as well as letting us know the desired placing of your text. 

For messages longer than 20 characters, please contact us for pricing.

We can send you a ring sizer free of charge if you are based in the UK. Please email us at info@shop-daphine.com to request one and send us your delivery address.

Our Ring Sizing Guide gives you several ways to measure your own ring size, or find out someone else's ring size if the ring is a gift.

1. Measure your palm at its widest

2. Add 0.4mm

3. If the total size of your palm (including the 0.4mm) is :

-8.1 to 8.3cm, you are a size S (60mm) in our bangles.   

-8.4 to 8.6cm, you are a size M (64mm) in our bangles.   

-8.6 to 8.8cm, you are a size L (68mm) in our bangles. 

To make sure that they stay looking their best and can be worn again and again, it’s a good idea to show your pieces a little love. We recommend taking jewellery off while exercising, bathing, swimming or applying lotions and perfumes. Store each piece individually – preferably in its Daphine pouch – and in a cool, dry place. 

We sincerely apologise if you have experienced any fault with your jewellery. We offer free returns on faulty goods if returned within 14 days of the initial order date. Please contact our customer service for a return label: info@shop-daphine.com

If you should need a repair on any Daphine piece, please email us at info@shop-daphine.com. Please reference your Name, Address, Order Number and Repair Issue. We will then send you a Repair Authorisation Number, which must be clearly labelled on the package. All repairs will be assessed on an individual basis.

We offer free branded gift wrapping on all our orders. Simply tick the 'Gift Wrapping' box at checkout where you can also add a message.

Our official Black Friday event runs from Thursday November 26th at midnight (GMT) and ends on Monday November 30th at midnight (GMT).

Promo codes are not redeemable on items on the site that have been marked down from their original price.

This offer cannot be applied retrospectively to previous orders and we are unable to refund the difference to past purchases.

We will try our best to send out your orders on time however the volume of orders we receive over Black Friday means that some orders may be sent out slower than usual. You will be receiving a shipping confirmation email when your order is on its way. Next Day shipping is unavailable.

Returns will be extended until January 15th for all orders placed during this holiday period.