SHIPPING
We offer free shipping and returns to all of UK for orders over £150.
UK and International orders are shipped daily from London. Orders placed before 1pm GMT will be shipped same business day.
EU orders are shipped directly from our Paris studio.
|
Zone |
Countries |
Courier |
Tracked Delivery |
Price |
|
UK |
England, Wales, Northern Ireland |
Royal Mail
UPS |
Tracked 48
Express |
£2.40
£7 |
| Scotland | Royal Mail | Tracked 48 | £2.40 | |
|
USA |
USA |
UPS
Royal Mail |
Express
Standard |
£15
£8 |
|
France |
France |
Colissimo avec signature
Colissimo |
Livraison à domicile (2-4 jours)
Point Relais (2-4 jours) |
7.60€
4.50€ |
|
Paris |
Coursier intra muros Stuart |
Jour même |
15€ |
|
|
Europe 1 |
Belgium, Germany, Luxembourg, Netherlands |
Standard |
5-8 working days |
10.50€ |
|
Europe 2 |
Austria, Croatia, Estonia, Finland, Greece, Ireland, Italy, Lithuania, Portugal, Slovenia, Spain (49 of 52 provinces) |
Standard |
5-8 working days |
11.50€ |
|
Europe 3 |
Bulgaria, Czechia, Denmark, Hungary, Poland, Romania, Sweden |
Standard
|
5-8 working days
|
11.00€
|
|
Asia 1 |
Israel |
UPS |
Express |
£30 |
|
Asia & Pacific |
Australia, Bahrain, China, Hong Kong, India, Iran, Kuwait, Japan, Oman, Philippines, New Zealand, Qatar, Singapore, Saudi Arabia, South Korea, Taiwan, UAE |
UPS
Royal Mail |
Express
Standard |
£36
£18 |
|
Americas |
Argentina, Brazil, Canada, Chile, Colombia, Costa Rica, Ecuador, Mexico, Peru |
Royal Mail |
Standard |
£25 |
|
Africa |
South Africa |
UPS |
Express |
£35 |
NEXT DAY SHIPPING
All shipping orders using a Next Day shipping option, if placed before 1pm noon GMT on a business day, will be prioritised and shipped out that day.
Expedited orders placed after 1pm will ship out the following business day.
Delivery is guaranteed for business days only.
DUTIES AND CUSTOMS
Items to the EU are shipped via our Paris studio so there will be no additional taxes or customs charges to receive your parcel.
All other international countries may incur additional customs or import duty charges depending on the destination country. Please note that we do not cover these costs, therefore, you will be responsible for them.
Unfortunately as these costs are beyond our control and vary between
countries, we cannot advise prior to shipment how much they will be.
For more information, please consult your local customs office.
EUROPEAN ORDERS
EU orders are shipped directly from our Paris studio.
We offer both our local postal service (Colissimo) along with other international services for selected destinations. When Colissimo is selected as a shipping option, note that when the parcel leaves France it is then transferred to your government postal service. Colissimo will no longer receive status changes and we will no longer be able to provide additional tracking information.
TERMS
Once an item is shipped, we are no longer responsible for the order. We offer package protection through our shipping and package protection partner Route, by not selecting Route shipping protection at checkout, you agree to the terms that Daphine is not liable for lost, damaged or stolen items. We do not refund packages lost in transit and are unable to refund or replace stolen packages or any un-retrieved packages that have been confirmed as delivered.
